Contact us
Whatever information or assistance you need, you can get in touch here via the below channels.
Phone 1300 300 989
International Callers +61 3 8903 9995
Working Hours
- 08:00 AM to 7:00 PM (Monday to Friday) AEST
- 08:00 AM to 8:00 PM (Monday to Friday) AEDT
Fax +61 3 8616 1688
Email customercare@advantedge.com.au
Postal address
700 Bourke Street,
Docklands, VIC 3008 Australia
Advantedge Remediation
Making things right for our customers / We’re making payments to current and former customers to rectify our mistakes.
Phone 1300 881 276
Email refunds@advantedge.com.au
Statutory and legal notices
Phone 1800 881 540
Fax 1300 728 820
Email notices@nab.com.au
Postal address
c/o the NAB Registered Office
The Proper Officer
National Australia Bank
Level 28, 395 Bourke Street,
Melbourne, VIC 3000 Australia
Complaints and financial hardship
To view a copy of our Complaints and Dispute Resolution and Financial Hardship Guide, please click here.